TERMS OF SERVICE
PLEASE INFORM GLENELG OPAL WITHIN 7 DAY RECIEPT
OF YOUR ORDER IF YOU HAVE ANY PROBLEMS.
WE WILL THEN DO ALL WE CAN TO REACH A SOLUTION
THAT IS MUTUALLY AGREEABLE.
THIS AGREEMENT WILL BE NULL AND VOID IF ANY STONES
ARE DAMAGED OR IF ANY ATTEMPT HAS BEEN MADE TO CUT
OR ALTER THE GOODS, OR IF THEY HAVE BEEN DROPPED OR BROKEN.
IF GOODS ARE DAMAGED IN TRANSIT,A REFUND,CREDIT OR EXCHANGE
WILL BE ARRANGED.
ANY CLAIM OR REFUND WILL BE SUBJECT TO AUSTRALIA POST
PAYING SAID DAMAGE CLAIM FIRST.
POSTAGE COST WILL BE DEDUCTED FROM ANY CREDIT AMOUNT.
ALL RETURNED GOODS MUST BE INSURED AND FREIGHT PAID.
POSTAGE: WE REQUIRE THAT ALL PARCELS BE INSURED.
WE SEND GOODS VIA AUSTRALIA POST.
THERE IS 3 LEVELS OF SERVICE OFFERED.
EMS..EXPRESS POST.
AIRMAIL..MEDIUM TIME FRAME.
ECONOMY AIR..CHEAPER BUT SLOWER.
UNLESS STATED OTHERWISE FREIGHT WILL BE INCLUDED..
POSTAGE IS CHARGED AT AUSTRALIA POST RATES.
ALL GOODS MUST BE INSURED.
AUSTRALIAN CUSTOMERS: UNLESS STATED OTHERWISE GST WILL BE INCLUDED IN PRICE.
OVERSEAS CUSTOMERS ARE RESPONSIBLE FOR ANY TAXES,DUTIES OR OTHER LIABILITIES IMPOSED BY ANY GOVERMENT AGENCY,INCLUDING WITHOUT LIMITATIONS ANY CUSTOMS DUTY, GST OR ANY VALUE TAX IMPOSED ON ANY PRODUCTS ORDERED BY YOU FROM THIS SITE.